A difficult situation for families
When a death goes undiscovered in a vehicle, enclosed heat can speed decomposition dramatically, especially in warm weather. Fluids saturate seats, carpet and padding, and odor penetrates every absorbent material and the ventilation system. Families are often unsure whether the vehicle can or should be saved, and insurers may need documentation to decide.
What remediation involves
- Release confirmation from law enforcement or the medical examiner.
- Assessment of seats, floor pan, trunk, headliner and cabin air system.
- Removal of affected seats, carpet, padding, headliner and trim. These are usually replaced, not cleaned.
- Floor pan and body cleaning: metal surfaces cleaned, disinfected and treated.
- Cabin air system: filter replacement, evaporator and duct cleaning, or component replacement.
- Odor elimination with methods suited to vehicles.
- Reassembly with replacement components, through a mechanic or upholstery shop where needed.
- Documentation for insurance and family records.
Remediate or replace?
Because of component replacement costs, many vehicles affected by decomposition are declared a total loss, especially older ones. We provide a scope and photographs so you and your insurer can decide. If the vehicle won't be kept, we can still clean it enough to transport and dispose of it safely.
Personal belongings
Belongings in the vehicle can be recovered, cleaned where safe and returned to the family.
Common questions
Is it safe to drive before cleanup?
No. Don't drive or ride in the vehicle until it has been remediated.
Will insurance pay?
Comprehensive coverage may apply. Coverage depends on your policy, and the insurer decides.
Can the vehicle be sold afterward?
Disclosure rules vary. Documentation of professional remediation is helpful either way.
Can you work with the insurance adjuster?
Yes. With your permission, we share the scope and photographs directly with your adjuster and answer their questions about the condition of the vehicle.